Many businesses today are implementing Six Sigma projects. They are struggling to:
• Determine the top customer issues
• Prioritize projects
• Collect information
• Analyze the causes of defects
• Implement improved systems

Six Sigma provides a systematic way of improving business processes based on customer needs and factual analysis of company processes. Business intelligence is technology devoted to accessing, analyzing, and sharing business information.

In today's fast-moving environments, Six Sigma projects are implemented quickly and efficiently. BI is essential for speeding up each phase of change management techniques such as "define, measure, analyze, improve, and control" (DMAIC).

• Define. BI helps choose which process to improve, based on costs, the "total cost of quality" and other factors.
• Measure. BI helps collect and compare different measures to clearly measure the existing situation and set achievable goals for the project.
• Analyze. BI is essential for analyzing the causes of the observed problems and suggesting possible areas for improvement
• Improve. BI helps awareness and acceptance by communicating improvement and project reports to the rest of the organization
• Control. BI ensures the processes of the new course are maintained.